FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
I ship to all 50 states and any military base.
How long does shipping take?
It takes me an average of 3-7 business days to make your order and get to the post office. Once it leaves the post office, it can take additional 3-5 days.
How do I track my order?
Once your order is shipped, you will receive an e-mail with your tracking number.
Returns
How do I return an item?
Since the nature of our products are custom, we do not accept returns. If there is an issue with your item, please message me within 72 hours of receiving your item.
General
There is a mistake with my order, what do I do?
Please message me asap so I can look into the issue. I am a one woman show and while I pride myself on quality and detail, there are times where I have overlooked a note or spelled a name wrong. I take full responsibility if the mistake is on my end and I will make and ship a new item.
Can I request a custom item?
Yes! I would love to work with you and create your dream product.
Do you do wholesale?
Yes I do. Please send me a message with what you are interested in.
I heard there was a DIY lanyard bar?
You heard right! I offer DIY lanyard bars to West Georgia. Perfect activity for back to school or teacher appreciation week. Send me an e-mail and I will be happy to give more information.